Privacy Policy

Effective Date: April 20, 2026

Scope

This Privacy Policy applies to information collected through the NDT Transportation, Inc. website, quote request forms, email communications, phone calls, and SMS or text messaging communications.

Information We Collect

We may collect information you voluntarily provide when you contact us, request a quote, call us, email us, submit forms on our website, or otherwise communicate with us. This may include your name, company name, phone number, email address, pickup and delivery details, service needs, billing-related details, and any other information you choose to provide.

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, referring pages, pages viewed, and general website usage data.

How We Use Information

We use collected information to respond to inquiries, prepare and deliver quotes, coordinate transportation services, provide dispatch and delivery updates, communicate about requested services, respond to billing or account questions, improve our website, maintain internal business records, and protect the security and integrity of our business and website.

SMS, Calls, and Service Communications

If you provide your phone number, we may contact you by phone call or text message regarding quote requests, scheduling, dispatch updates, follow-up communications, service coordination, billing inquiries, and occasional promotions or offers when you have consented to receive them. Message frequency may vary. Standard message and data rates may apply depending on your wireless carrier plan. You may reply STOP at any time to opt out of SMS messages, and you may reply HELP for assistance.

How We Share Information

We do not sell your personal information. We may share information with service providers, technology vendors, drivers, carriers, logistics partners, and professional advisors only when reasonably necessary to operate our business, respond to your request, complete a delivery, support customer service, process billing, comply with legal obligations, or protect our rights.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Cookies and Website Data

Our website may use cookies or similar technologies to help support site functionality, measure performance, improve user experience, and understand general website traffic patterns.

Data Retention

We retain information for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect information submitted through our website and business systems. However, no method of transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update your information, ask questions about how it is used, or request that we stop contacting you for marketing-related communications. You may opt out of SMS communications by replying STOP. You may choose not to provide certain information, though doing so may limit our ability to respond to your request or provide services.

Third-Party Links and Services

Our website may contain links to third-party websites or services, such as mapping or embedded content providers. We are not responsible for the privacy practices, content, or policies of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. The updated version becomes effective when posted.

Contact Us

If you have questions about this Privacy Policy, please contact NDT Transportation, Inc. at info@ndt-transportation.com, visit our website, or call 630-393-4411.